Who must a Clean Your Dirty Face franchisee pay for proprietary software or technology licensed to them?

According to Clean Your Dirty Face's 2025 Franchise Disclosure Document, franchisees are responsible for paying for any proprietary software or technology that is licensed to them. These payments are to be made to Clean Your Dirty Face, its affiliates, or third-party designees. Franchisees are also responsible for covering the costs of maintenance and support services related to this software or technology, which may also be provided by Clean Your Dirty Face, its affiliates, or third-party designees.

This requirement ensures that Clean Your Dirty Face franchisees utilize the designated computer system and software necessary for operations. The franchisor retains the right to modify the specifications and components of the computer system, and franchisees must implement these changes within 30 days of notice. This includes potentially purchasing, leasing, or licensing new or modified computer hardware and/or software.

For a prospective Clean Your Dirty Face franchisee, this means they should anticipate ongoing technology expenses in addition to the initial franchise fees and startup costs. It is important to budget for these technology-related costs, which may not be fully amortizable over the agreement's term. Franchisees should inquire about the typical costs and frequency of updates or changes to the computer system to better understand these potential financial obligations.