Under what conditions can City Wide inspect a City Wide franchisee's location?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
IDE and/or Franchisee to modify or discontinue the use of any of the Marks, and/or use one or more additional or substitute trade names, trademarks, service marks, or other commercial symbols, Franchisee will comply with CITY WIDE's directions within a reasonable time after Franchisee receives notice from CITY WIDE, and CITY WIDE will have no liability or obligation whatsoever to Franchisee concerning CITY WIDE's modification or discontinuance of any of the Marks.
- 5.5 In order to preserve the validity and integrity of the Marks, copyrights, patents (which copyrights and/or patents may be identified by CITY WIDE in writing), Software (as defined in Section 11.10) and Confidential Information (as defined in Section 9.1) licensed under this Agreement and to assure that Franchisee is properly employing the same in the operation of Franchisee's Franchised Business, CITY WIDE or its agents will have the right to enter and inspect Franchisee's Location at all reasonable times and in a reasonable manner and will also have the right to observe the manner in which Franchisee is rendering services and conducting Franchisee's activities and operations and to inspect equipment, merchandise, accessories, products, supplies, reports, forms and documents and related data for test of content and evaluation purposes to make certain that the Franchised Business is being operated in accordance with the quality control provisions and performance standards established by CITY WIDE.
- 5.6 Franchisee understands and agrees that any use of the Marks other than as expressly authorized by this Agreement, without CITY WIDE's prior written consent, is an infringement of CITY
WIDE's rights and a material breach of this Agreement and that the right to use the Marks granted under this Agreement does not extend beyond the end of the Term of this Agreement. Franchisee expressly covenants that, during the Term of this Agreement and after any termination or expiration, Franchisee will not, directly, or indirectly, commit any act of infringement or contest or aid others in contesting the validity of CITY WIDE's right to use the Marks or take any other action in derogation of CITY WIDE's rights.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, City Wide has the right to inspect a franchisee's location under various conditions to ensure compliance with the franchise agreement and maintain the brand's standards.
City Wide, or its agents, can enter and inspect a franchisee's location at all reasonable times and in a reasonable manner to ensure the franchisee properly uses City Wide's trademarks, copyrights, and patents. This includes observing how the franchisee renders services, conducts activities, and operates the business. City Wide can also inspect equipment, merchandise, accessories, products, supplies, reports, forms, documents, and related data to evaluate whether the franchised business is being operated according to City Wide's quality control and performance standards.
Additionally, City Wide and its agents have the right to enter the location without notice at any reasonable time to conduct inspections of the location and the Franchise Owner's Business Records. This includes books, records, and register tapes. The franchisee must provide assistance as requested and take immediate steps to correct any deficiencies found during the inspection.
To ensure compliance with the agreement and provide consultation, City Wide and any named representative are permitted full and complete access during regular business hours to inspect the franchised business and all business records, including records relating to the franchisee's suppliers, employees, and agents, with or without notice. City Wide agrees to conduct such inspections in a manner that does not unduly disrupt the franchised business.