Where does the City Wide training and familiarization course take place?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
n to the initial three required Franchisee training. CITY WIDE may provide such additional training, including training for substitute trainees under Section 7.14 of this Agreement, at Franchisee's expense. CITY WIDE will conduct such training programs at locations CITY WIDE may designate, (including remotely) and Franchisee must pay all travel, lodging, and other expenses incurred by the trainees in attending such initial and subsequent training programs. Before opening the Franchised Business, Franchisee and Franchisee's salespersons must attend and successfully complete to CITY WIDE's satisfaction a training and familiarization course taken together of approximately ten (10) days over separate non-successive weeks at CITY WIDE headquarters, in Franchisee's Designated Territory or at such other location as CITY WIDE designates (including remotely). At CITY WIDE'S sole and absolute right, the training may take place in non-successive weeks. Such training program will cover material aspects of the operation of the Franchised Business, including but not limited to:
- 4.1.1 An understanding of CITY WIDE's conceptual plans outlined in the Operating
- 4.1.2 General knowledge with respect to promotion, advertising and marketing techniques.
- 4.1.3 Business operating procedures such as budgets and staffing.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the training and familiarization course for new franchisees and their salespersons takes place over approximately ten days across separate, non-successive weeks. The training is held at City Wide headquarters, within the franchisee's designated territory, or at another location designated by City Wide, which may include remote training. City Wide retains the right to conduct the training in non-successive weeks.
This initial training covers essential aspects of operating a City Wide franchise, ensuring franchisees are well-versed in the business's operational facets. Franchisees are responsible for covering all travel, lodging, and other expenses incurred by themselves and their staff while attending both the initial and any subsequent training programs.
City Wide also offers refresher training programs or seminars for experienced franchisees, their managers, and designated employees. These refresher courses are held at City Wide's home office or another designated location. Franchisees are responsible for the expenses associated with these refresher programs, which are limited to a maximum of two programs per calendar year, not exceeding four calendar days in total duration.