During the term of the City Wide franchise agreement, what will City Wide provide to the franchisee regarding the Operating Manual?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
for the Franchised Business's products and designated service and product lines. Franchisee's failure to devote Franchisee's best efforts to adequately represent the Marks and the System at Franchisee's Location will be deemed to be just cause for CITY WIDE to terminate this Agreement.
CITY WIDE MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, AS TO THE USE, VALIDITY OR ENFORCEABILITY OF ANY COPYRIGHTS REFERENCED IN THIS AGREEMENT.
SECTION 8. Confidential Operating Manual
- 8.1 During the Term CITY WIDE will provide Franchisee with access to CITY WIDE's current confidential Operating Manual, containing reasonable and mandatory specifications, standards, operating procedures and rules prescribed from time to time by CITY WIDE for the Franchised Business and information relative to Franchisee's other obligations under this Agreement and the operation of the Franchised Business. CITY WIDE will have the right to add to and otherwise modify and replace the Operating Manual from time to time, provided that no such addition or modification will alter Franchisee's fundamental status and rights under this Agreement.
- 8.2 The Operating Manual will alwaysremain the sole property of CITY WIDE and Franchisee will promptly cease to use any electronic versions and destroy any printed copies upon the expiration or other termination of this Agreement. Franchisee agrees and covenants that Franchisee will not disclose, duplicate, or otherwise use in an unauthorized manner any portion of the Operating Manual.
- 8.3 The Operating Manual contains proprietary information of CITY WIDE and is considered Confidential Information (as defined in Section 9). The Operating Manual will be kept confidential by Franchisee both during and after the expiration or termination of this Agreement. For the elimination of doubt, the entire Operating Manual is designated as confidential.
- 8.4 Failure to follow the mandatory specifications and standards set forth in the Operating Manual, as amended from time to time, constitute a material breach of this Agreement. If such material breach is not cured within thirty (30) days of receipt of the written notice of default from CITY WIDE, CITY WIDE may terminate this Agreement.
**SECTION 9.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, during the term of the franchise agreement, City Wide will provide the franchisee with access to City Wide's current confidential Operating Manual. This manual contains mandatory specifications, standards, operating procedures, and rules that City Wide prescribes for the franchised business. It also includes information about the franchisee's obligations and the operation of the business. City Wide has the right to modify and replace the Operating Manual from time to time, but these changes will not alter the franchisee's fundamental status and rights under the agreement.
The Operating Manual remains the sole property of City Wide. Upon expiration or termination of the agreement, the franchisee must cease using any electronic versions and destroy any printed copies. The franchisee is prohibited from disclosing, duplicating, or using any portion of the Operating Manual in an unauthorized manner, both during and after the agreement. The Operating Manual contains proprietary information and is considered Confidential Information.
Failure to follow the mandatory specifications and standards in the Operating Manual, as amended, constitutes a material breach of the agreement. If the franchisee does not correct this breach within thirty days of receiving written notice from City Wide, City Wide may terminate the agreement. Upon execution of the Franchise Agreement, City Wide will provide an electronic copy of, or electronic access to, the confidential Operating Manual which will govern the operation of the Franchised Business. City Wide may make changes and additions from time to time to the Operating Manual which will be available electronically to Franchisee.
Specifications for fixtures, equipment, signs, furnishings, and other components and accessories for the Franchised Business which Franchisee will purchase at Franchisee's expense for Franchisee to use in conducting the Franchised Business at the Location will be as outlined in the Operating Manual.