What are the specific obligations of a City Wide franchisee related to maintaining the cleanliness and appearance of their business location (Item 8) as outlined in the franchisee's obligations (Item 9)?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
's expense, furnish CITY WIDE, for its approval, the following:
- 7.2.1 Copies of all permits and certifications as may be required for the lawful operation of the Franchised Business, together with copies of any building inspection reports and certifications from all governmental authorities having jurisdiction over the Designated Territory and the Franchised Business showing that all necessary permits have been obtained and that all requirements for operation have been met.
- 7.3 Condition and Appearance of Office; Right of Inspection. Franchisee will maintain the condition and appearance of the Office of the Franchised Business consistent with CITY WIDE standards, as set forth in the Operating Manual and otherwise in writing. Franchisee will maintain such premises as CITY WIDE may from time to time require to maintain or improve the appearance and efficient operation of the Franchised Business, including, but not limited to, replacement of worn out or obsolete fixtures and signs, and repair of the Location. If any time in CITY WIDE's judgment the general state of repair or the appearance of the premises of the Franchised Business or its equipment, fixtures, or signs does not meet CITY WIDE's standards, CITY WIDE will so notify Franchisee and specify the action Franchisee must take to correct such deficiency. If Franchisee fails or refuses to initiate within thirty (30) calendar days after receipt of such notice, and continues to fail to implement a bona fide program to complete any required maintenance, CITY WIDE will have the right, in addition to all other remedies, to enter upon the premises of the Franchised Business and effect such repairs, painting, maintenance or replacements of equipment, fixtures or signs on Franchisee's behalf and Franchisee will repay CITY WIDE the entire costs on demand. If Franchisee fails to make any such payments or remedy operational deficiencies, such failure will constitute a material breach of this Agreement and CITY WIDE may terminate this Agreement. Except for
those repairs that would constitute a public health or safety hazard, or are required by any governmental agency, any such remodeling requirement will be imposed only in a nondiscriminatory manner upon (i) all comparably situated CITY WIDE franchisees and (ii) all comparably situated CITY WIDE-owned businesses; provided further that any capital expenditure otherwise required under this Agreement in excess of Twenty Five Thousand Dollars ($25,000) will only be required to be made by Franchisee if sufficient time remains in the Initial or any Successor Terms to fully amortize or depreciate such expenditure under the Internal Revenue Code ("Code"), as amended, and all applicable regulations under the Code.
- 7.4 Cleanliness and Safety. Franchisee must maintain and operate the Franchised Business in a good, clean, and safe manner in compliance with standards prescribed by CITY WIDE.
- 7.5 No Duplication or Disclosure. Franchisee is prohibited from duplication of the CITY WIDE System and Software and will not disclose or cause to be disclosed any part of the CITY WIDE System or Operating Manual.
- 7.6 No Material Alterations. Franchisee will make no material alterations to the premises of the Franchised Business nor will Franchisee make material replacements of or alterations to the equipment, fixtures, furniture, or signs of the Franchised Business without the prior written approval by CITY WIDE.
- 7.7 Uniform Standards.
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, franchisees have specific obligations to maintain the cleanliness and appearance of their office. City Wide sets standards for the condition and appearance of the franchisee's office, as detailed in the Operating Manual and other written communications. Franchisees must maintain their premises to improve the appearance and efficient operation of the business, including replacing worn-out fixtures and signs and repairing the location.
If City Wide determines that the franchisee's premises, equipment, fixtures, or signs do not meet their standards, City Wide will notify the franchisee and specify the necessary corrective actions. The franchisee must begin these actions within 30 calendar days of receiving the notice and diligently work to complete the required maintenance. Failure to do so allows City Wide to enter the premises and perform the repairs or replacements on behalf of the franchisee, with the franchisee responsible for covering all costs upon demand.
Furthermore, franchisees must operate the business in a good, clean, and safe manner, adhering to City Wide's prescribed standards. Franchisees cannot make material alterations to the premises or replace/alter equipment, fixtures, furniture, or signs without prior written approval from City Wide. Maintaining uniform standards of quality for services, products, and merchandise is essential for preserving the system's reputation. Franchisees must promote, offer, sell, and dispense all merchandise, products, and trademarked lines as directed by City Wide. These obligations are designed to ensure consistency and quality across all City Wide franchise locations, protecting the brand's image and customer experience.