What are the 'Services' defined as in the City Wide Business Development Center Agreement?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee desires to enlist the Services (defined below) of City Wide's Business Development Center for the purpose of assisting in the prospecting and developing of local City Wide clientele. Services will be provided starting as of the date the Franchised Business opens for business ("Open Date" or as otherwise agreed to by the Parties) hereinafter the "Effective Date".
Subject to the terms of this Agreement and based on the information provided to City Wide by Franchisee, City Wide agrees to provide various business development services to Franchisee, pursuant to the selected package and/or selected services on the attached Business Development Services Packages ("Exhibit A") attached hereto and made a part hereof (collectively, "Services").
Upon execution of this Agreement, the following processisinitiated:
- a.
Business Development Center will assign a Business Development Specialist.
- b.
Franchisee provides information on the territory and goals.
- c.
Business Development Specialist is trained for five (5) days if applicable.
- d.
Accessto the franchisee's CRM, emfluence and City Wide Social accounts are set up.
- e.
Activities are completed based on the package selected to set appointments or generate incoming leads with the prospective Client.
- f.
Prospect's information along with appointment date and time are immediately provided to Franchisee.
- g.
Franchisee or assigned staff member attends appointment with prospect; and
- h.
Updates are provided by Franchisee back to the Business Development Specialist on whether the appointment resulted in a sold account.
City Wide may change the Business Development Specialist assigned to your account at any time for any reason, so long as the Services are unchanged and uninterrupted.
If the Business Development Specialist assigned to your location is unavailable to cover your Services, another Business Development Specialist will be assigned to cover that portion, or you will not be billed for that time.
City Wide does not guarantee results or a certain number of appointments, followers, or sales.
Results are enhanced with regular communication between Franchisee or Franchisee's sales executive and the City Wide Business Development Center.
The fee structure ("Business Development Fee") for the Services is as set forth on Exhibit A and shall be paid via ACH monthly electronic withdrawal pursuant to the monthly payments due and payable in connection with the Franchise Agreement.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the 'Services' in the Business Development Center Agreement refer to various business development services that City Wide provides to the franchisee. These services are detailed in the selected package and/or selected services outlined in Exhibit A of the agreement. The purpose of these services is to assist the franchisee in prospecting and developing local City Wide clientele.
The process begins with the Business Development Center assigning a specialist to the franchisee. The franchisee then provides information about their territory and goals. If applicable, the Business Development Specialist undergoes five days of training. Access to the franchisee's CRM, emfluence, and City Wide social accounts are set up. Activities are then completed based on the package selected to set appointments or generate leads with prospective clients. The prospect's information, along with the appointment date and time, are immediately provided to the franchisee.
The franchisee or an assigned staff member attends the appointment with the prospect. Updates are then provided by the franchisee back to the Business Development Specialist regarding whether the appointment resulted in a sold account. City Wide may change the Business Development Specialist assigned to the account at any time, provided the services remain unchanged and uninterrupted. If the assigned specialist is unavailable, another specialist will cover the services, or the franchisee will not be billed for that time.
It is important to note that City Wide does not guarantee results or a specific number of appointments, followers, or sales. The success of the services is enhanced through regular communication between the franchisee or their sales executive and the City Wide Business Development Center. The Business Development Fee for these services is detailed in Exhibit A and is paid via ACH monthly electronic withdrawal, along with the monthly payments due under the Franchise Agreement.