Does City Wide have the right to remove authorized services that franchisees can sell?

According to City Wide's 2025 Franchise Disclosure Document, City Wide has the right to change or add additional authorized services or items that franchisees can sell. The FDD states that there are no limits to City Wide's rights to do so.

This means that while a City Wide franchisee is initially authorized to sell services such as commercial janitorial services, carpet cleaning, window washing, and other commercial services, City Wide can modify this list at any time. This could involve adding new services that franchisees are permitted to offer or removing existing services from the approved list.

For a prospective franchisee, this implies a degree of uncertainty regarding the long-term service offerings of their franchise. It is important to stay updated with any changes City Wide makes to the authorized services and to adapt their business accordingly. While City Wide can add services, potentially increasing revenue opportunities, they can also remove services, which could negatively impact a franchisee's business if they heavily rely on the discontinued service. Therefore, a franchisee should aim to diversify their service offerings and remain flexible to adapt to changes implemented by City Wide.