Does City Wide reserve the right to change, improve, and further develop the System?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
CITY WIDE has developed a business plan and method of establishing and conducting the Franchised Business utilizing certain standards, specifications, methods, procedures, proprietary equipment, techniques, management techniques, proprietary marks and information, specifications and commercial symbols, and trade dress and other confidential information, as they may be changed, improved, and further developed from time to time by CITY WIDE ("System"); and
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all of which CITY WIDE may change, improve and further develop from time to time; and
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Because complete and detailed uniformity under many varying conditions may not be possible or practical, and in order to remain competitive and respond to new technology, customer needs and market conditions, CITY WIDE specifically reserves the right and privilege, at its sole and absolute right and as it may deem in the best interests of all concerned in any specific instance, to vary standards for any franchise owner based upon the peculiarities of a particular site or circumstance, density of population, business potential, population of trade area, existing business practices or any other conditions which CITY WIDE deems to be of importance to the successful operation of such Franchisee's business.
Franchisee shall have no recourse against CITY WIDE on account of any variation from standard specifications and practices granted to any franchise owner and shall not be entitled to require CITY WIDE to grant Franchise Owner a like or similar variation hereunder.
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IT Services will include minor Software upgrades and modifications; provided, however, City Wide reserves the right to determine when major upgrades or modifications are necessary and shall have the right to charge Franchisee a reasonable fee for the same.
If City Wide determines that a major upgrade or modification is necessary, Franchisee shall implement the Software change in a manner and time designated by City Wide.
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Franchisee shall submit copies of all tax returns, tax filing documents, tax withholding documents, proofs of insurance, certificates of good standing, and other documentation as required and set forth in the Operating Manual, and as from time to time modified therein.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to the 2025 City Wide Franchise Disclosure Document, City Wide retains the right to modify and enhance its operating system. The franchise agreement states that City Wide has developed a business plan and method of conducting the franchised business utilizing certain standards, specifications, methods, procedures, proprietary equipment, techniques, management techniques, proprietary marks and information, specifications and commercial symbols, and trade dress and other confidential information, as they may be changed, improved, and further developed from time to time by City Wide. This includes the right to change, improve and further develop uniform operating methods, procedures and techniques; methods and techniques for cost controls, record keeping and reporting, personnel management, purchasing, sales promotion, marketing and advertising.
This reservation of rights allows City Wide to adapt to changing market conditions, technological advancements, and customer needs. It also enables City Wide to maintain consistency and quality across all franchise locations by implementing updated standards and procedures. As a franchisee, you are expected to adopt these changes and updates to remain compliant with the City Wide system.
City Wide also reserves the right to vary standards for any franchise owner based upon the peculiarities of a particular site or circumstance, density of population, business potential, population of trade area, existing business practices or any other conditions which City Wide deems to be of importance to the successful operation of such Franchisee's business. This means that while City Wide aims for uniformity, they can make exceptions based on specific local conditions. However, franchisees shall have no recourse against City Wide on account of any variation from standard specifications and practices granted to any franchise owner and shall not be entitled to require City Wide to grant Franchise Owner a like or similar variation hereunder.
Furthermore, City Wide reserves the right to determine when major upgrades or modifications to the IT system are necessary and can charge a reasonable fee for these upgrades. Franchisees are obligated to implement these software changes in the manner and time designated by City Wide. This ensures that all franchisees are using the most current and secure technology, but it also means that franchisees may incur additional costs for these upgrades. Franchisees must also submit copies of all tax returns, tax filing documents, tax withholding documents, proofs of insurance, certificates of good standing, and other documentation as required and set forth in the Operating Manual, and as from time to time modified therein.