Does City Wide provide training for substitute trainees?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
rsonal property taxes, and like taxes or assessments, applicable thereto.
- 7.13 High Moral and Ethical Standard. Franchisee will maintain a high moral and ethical standard in the operation and conduct of the Franchised Business so as to create and maintain goodwill among the public for the Marks and supervise and evaluate the performance of Franchisee's professional and other staff to ensure that each renders competent, efficient and quality service.
- 7.14 Completion of Training. Franchisee agrees that Franchisee and two other persons Franchisee designates will satisfactorily complete all mandatory training programs required by CITY WIDE, including but not limited to the initial training referred to in Section 4.1 of this Agreement. CITY WIDE, at its sole and absolute right, will determine if the individuals who participate in such programs on Franchisee's behalf have satisfactorily completed the training programs. If by virtue of pre-training evaluation or during or at the end of the initial training program CITY WIDE, in its sole and absolute right, determines that any of those persons have not or will not be able to satisfactorily complete the training program, then CITY WIDE will notify Franchisee of that determination, and Franchisee will promptly designate a substitute trainee who meets the requirements set forth in Section 4.1 to participate in and complete the training program. If CITY WIDE, at its sole and absolute right, determines that such substitute does not or will not be able to satisfactorily complete the training program, then CITY WIDE will notify Franchisee of that determination and Franchisee will promptly designate a second substitute trainee who
meets the requirements set forth in Section 4.1 to participate in and complete the training program. If CITY WIDE, at its sole and absolute right, determines that such second substitute trainee does not or will not be able to satisfactorily complete the training program, then CITY WIDE may elect to terminate this Agreement pursuant to Section 14.1.6 below, without any additional cure period. If CITY WIDE, at its sole and absolute right, at any time determines that Franchisee have not satisfactorily completed any mandatory training program, then CITY WIDE may suspend Franchisee's rights pursuant to this Agreement, including the right to operate the Franchised Business, until such programs have been satisfactorily completed, as determined by CITY WIDE at its sole and absolute right, regardless of whether or not CITY WIDE has exercised its right to terminate pursuant to Section 14.1.6.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to the 2025 City Wide Franchise Disclosure Document, if an initial trainee does not satisfactorily complete the mandatory training program, City Wide will notify the franchisee, who must then designate a substitute trainee. If that substitute trainee also fails to complete the program satisfactorily, City Wide will request that the franchisee designate a second substitute trainee.
City Wide retains the sole and absolute right to determine whether a substitute trainee has satisfactorily completed the training program. If City Wide determines that the second substitute trainee is also unable to complete the training, City Wide has the option to terminate the franchise agreement without any additional cure period.
City Wide may also suspend the franchisee's rights, including the right to operate the franchised business, until the mandatory training programs are satisfactorily completed. This is regardless of whether City Wide has already exercised its right to terminate the agreement. This condition emphasizes the importance City Wide places on proper training and the potential consequences for franchisees who do not meet the required standards.