Does City Wide provide specifications for equipment and other components for the Franchised Business?

Provide you with the required CITY WIDE hardware, software, peripherals, and related licenses at or before initial training.

During the operation of your business, CITY WIDE will:

1. Provide you with ongoing assistance and supervision that CITY WIDE considers necessary and appropriate (See Section 4.2 of the Franchise Agreement);

• 1. Provide specifications for equipment and other components for the Franchised Business (See Section 4.3 of the Franchise Agreement);
• 1. Provide you with continuing advisory assistance in the operation of the Franchised Business (See Section 4.4 of the Franchise Agreement);
• 1. Advise you concerning operating problems, new techniques and administrative, bookkeeping, accounting and operating methods disclosed by reports to or inspections made by CITY WIDE (See Section 4.6 of the Franchise Agreement);
• 1. Provide assistance as CITY WIDE, at its sole and absolute right, may consider reasonably required, including advice and guidance with respect to new and improved methods of operation or business procedures developed by CITY WIDE, use of the Operating Manual, management material, promotional material, advertising forms, and the Marks (See Section 4.6 of the Franchise Agreement); and
• 1. Review all promotional and advertising materials you intend to use before you use them (See Section 4.10 of the Franchise Agreement).

Advertising & Marketing (See Section 10 of the Franchise Agreement)

CITY WIDE utilizes both digital marketing and physical collateral to disseminate its advertising and marketing materials, in addition to public relations/media outreach, search engine optimization (SEO), and search engine marketing (SEM) to drive awareness and leads. The coverage of advertising is regional and national. CITY WIDE provides pre-approved marketing collateral for your usage. If you chose to produce additional materials for your use, at your own cost, you must consult with CITY WIDE and CITY WIDE must approve the advertising or collateral materials in advance which includes obtaining approval from CITY WIDE to utilize the marks before you produce or distribute anything. CITY WIDE will review and approve or disapprove all promotional and advertising materials prior to franchisee's use and within three business days of CITY WIDE's receipt of such materials. If CITY WIDE does not respond to your request within that time, your proposed materials will be deemed disapproved. From time to time CITY WIDE will provide you with local marketing materials, including without limitation, merchandising materials, sales aids, special promotions, and similar marketing materials, at a price equal to their cost, including allocable overhead, to CITY WIDE plus 10%.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–36)