When does City Wide provide the required mandatory initial training programs?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
4.1 Initial Training. Initial training is required for all new CITY WIDE franchisees, including new franchisees entering the CITY WIDE system through a transfer of a Franchised Business. CITY WIDE will provide mandatory initial training programs for three people: (1) Franchisee (or if Franchisee is not a natural person, for one (1) shareholder, partner, or officer of Franchisee as designated by Franchisee and approved by CITY WIDE) and two (2) other people of the Franchised Business in the Designated Territory. CITY WIDE may elect not to provide such initial training if CITY WIDE determines, at its sole and absolute right, that such training is not required. Training will not begin until Franchisee has obtained financing or shown sufficient assets to satisfy CITY WIDE of Franchisee's ability to meet its financial obligations under the Agreement, and Franchisee has started the online City Wide YOU training program. Before or at the commencement of the initial training program, CITY WIDE will procure and configure laptop hardware for Franchisee and its employees, for use in the operation and management of your Franchised Business (such Software and hardware collectively, "Technology System"). CITY WIDE may also make available such other required or optional training programs as CITY WIDE deems necessary and appropriate. The Franchisee's payment of the Initial Training Fee includes five additional training credits
for the training of additional managers and staff in addition to the initial three required Franchisee training. CITY WIDE may provide such additional training, including training for substitute trainees under Section 7.14 of this Agreement, at Franchisee's expense. CITY WIDE will conduct such training programs at locations CITY WIDE may designate, (including remotely) and Franchisee must pay all travel, lodging, and other expenses incurred by the trainees in attending such initial and subsequent training programs. Before opening the Franchised Business, Franchisee and Franchisee's salespersons must attend and successfully complete to CITY WIDE's satisfaction a training and familiarization course taken together of approximately ten (10) days over separate non-successive weeks at CITY WIDE headquarters, in Franchisee's Designated Territory or at such other location as CITY WIDE designates (including remotely). At CITY WIDE'S sole and absolute right, the training may take place in non-successive weeks. Such training program will cover material aspects of the operation of the Franchised Business, including but not limited to:
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, initial training is a mandatory requirement for all new franchisees, including those entering the system through a transfer. City Wide provides this training for three individuals: the franchisee (or a designated representative if the franchisee is not an individual) and two other people from the franchised business in the designated territory. However, City Wide reserves the right to determine if such training is necessary.
City Wide will not commence training until the franchisee has secured financing or demonstrated sufficient assets to cover their financial obligations under the agreement and has started the online City Wide YOU training program. Before or at the start of the initial training, City Wide will also provide and configure laptop hardware for the franchisee and their employees, which will be used in operating and managing the franchised business.
Before opening the franchised business, the franchisee and their salespersons must complete a training and familiarization course of approximately ten days, spread over separate weeks, at City Wide headquarters, in the franchisee's designated territory, or another location designated by City Wide. This training covers essential aspects of operating the franchised business.