Can City Wide provide initial training for substitute trainees?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee agrees that Franchisee and two other persons Franchisee designates will satisfactorily complete all mandatory training programs required by CITY WIDE, including but not limited to the initial training referred to in Section 4.1 of this Agreement.
CITY WIDE, at its sole and absolute right, will determine if the individuals who participate in such programs on Franchisee's behalf have satisfactorily completed the training programs.
If by virtue of pre-training evaluation or during or at the end of the initial training program CITY WIDE, in its sole and absolute right, determines that any of those persons have not or will not be able to satisfactorily complete the training program, then CITY WIDE will notify Franchisee of that determination, and Franchisee will promptly designate a substitute trainee who meets the requirements set forth in Section 4.1 to participate in and complete the training program.
If CITY WIDE, at its sole and absolute right, determines that such substitute does not or will not be able to satisfactorily complete the training program, then CITY WIDE will notify Franchisee of that determination and Franchisee will promptly designate a second substitute trainee who
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, if the initial trainees do not satisfactorily complete the mandatory training programs, City Wide will notify the franchisee, who must then designate a substitute trainee. City Wide has the right to determine if the substitute trainee has satisfactorily completed the training program.
City Wide will notify the franchisee if the substitute trainee does not meet the requirements to complete the training program, and the franchisee must promptly designate a second substitute trainee. If City Wide determines that the second substitute trainee will also not be able to complete the training program, City Wide may elect to terminate the franchise agreement without any additional cure period.
City Wide may suspend the franchisee's rights, including the right to operate the franchised business, until the mandatory training program has been satisfactorily completed. All sales representatives and facility services managers employed by the franchisee must attend all required training programs at City Wide's home office.