Does City Wide provide assistance in planning and developing pre-opening and promotional programs?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) CITY WIDE will provide such assistance at its sole and absolute right as CITY WIDE determines is required in connection with the opening of the Franchised Business, including assistance in hiring Franchisee's personnel and planning and developing of pre-opening and promotional programs. During this period, CITY WIDE's representative will also assist Franchisee in establishing and standardizing procedures and techniques essential to the operation of a Franchised Business and will assist in training Franchisee's personnel. If Franchisee requests additional assistance from CITY WIDE to facilitate the opening of the Franchised Business, and if CITY WIDE deems it necessary and appropriate, Franchisee will reimburse CITY WIDE for CITY WIDE's expense of providing such additional assistance.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, City Wide retains the right to provide assistance in the opening of the franchised business. This includes helping the franchisee with hiring personnel and planning and developing pre-opening and promotional programs. City Wide will also assist the franchisee in establishing and standardizing procedures and techniques that are essential to the operation of the franchised business, as well as assist in training the franchisee's personnel.
If the franchisee requests additional assistance from City Wide to facilitate the opening of the franchised business, the franchisee will reimburse City Wide for the expense of providing such additional assistance, assuming City Wide deems it necessary and appropriate. This means that while initial support is provided, franchisees should be prepared to cover the costs of any extra help they might need beyond what City Wide considers standard.
City Wide also reviews and approves all promotional and advertising materials before the franchisee uses them. City Wide may also provide local advertising and marketing materials, such as merchandising materials, sales aids, special promotions, and similar marketing materials, at a price equal to their cost, including allocable overhead, plus ten percent. This ensures that all marketing efforts align with the brand standards and allows franchisees to access approved materials at a reasonable cost.