What should a prospective City Wide franchisee do to access written substantiation for the financial performance representation?

According to City Wide's 2025 Franchise Disclosure Document, City Wide has written substantiation to support the information presented in Item 19, which covers financial performance representations. A prospective franchisee can access this documentation by making a reasonable request to City Wide.

This substantiation is important because it provides evidence backing up the financial claims made by City Wide, giving potential franchisees a basis for evaluating the opportunity. However, it is important to remember that these figures have not been audited, and City Wide has not independently verified the franchisee-supplied figures.

In addition to requesting written substantiation, the FDD also notes that franchisees or former franchisees listed in the disclosure document may be a source of information. Contacting current and former franchisees can provide additional insights and perspectives on the financial performance of City Wide franchises.

It is a common practice in the franchise industry for franchisors to provide financial performance representations, but it is equally important for prospective franchisees to conduct their own due diligence. This includes reviewing the provided substantiation, speaking with current and former franchisees, and consulting with financial advisors to assess the potential risks and rewards of investing in a City Wide franchise.