What proof can City Wide request from the franchisee regarding the manager?

According to City Wide's 2025 Franchise Disclosure Document, City Wide reserves the right to request proof of residency from either the franchisee or their manager, if applicable. Additionally, City Wide can request proof of the manager's ownership interest if the franchisee nominates a manager. This provision allows City Wide to ensure that the manager meets the requirements outlined in the franchise agreement, specifically that the manager lives in the designated territory and is fully committed to supervising the franchised business.

For a prospective City Wide franchisee, this means they should be prepared to provide documentation verifying their manager's residency and, if applicable, their ownership stake in the business. Acceptable forms of proof are not specified in the FDD, but could include a lease agreement, utility bills, or other official documents.

This requirement is in place to protect City Wide's brand and ensure that each franchise location is being managed by a qualified and committed individual. It also aligns with the stipulation that the manager must devote full-time effort to the business. By reserving the right to request proof, City Wide maintains oversight and can address any potential issues related to manager qualifications or commitment.