What is the process for selecting an arbitrator for disputes involving City Wide?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
- 27.2 The parties shall select an arbitrator pursuant to the Rules, or its successors, within the time required by such Rules, following the initial arbitration request or application, and such arbitration shall be governed by such Rules. Judgment upon any award of the arbitrator will be binding and will be entered in a court of competent jurisdiction. The award of the arbitrator may grant any relief which might be granted
by a court of general jurisdiction, including, without limitation, by reason of enumeration, award of damages and/or injunctive relief, and may, in the discretion of the arbitrator, assess, in addition, the costs of the arbitration, including the reasonable fees of the arbitrator and reasonable attorneys' fees, against either or both parties, in such proportions as the arbitrator will determine.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, if a dispute arises that cannot be resolved within 15 calendar days after written notification, it will be submitted for binding arbitration. This arbitration will follow the Commercial Rules of the American Arbitration Association (AAA). The arbitration will occur in Lenexa, Kansas, or another location designated by City Wide within the Kansas City, Missouri Metropolitan area.
The process for selecting an arbitrator is governed by the AAA's Commercial Rules. The parties involved, City Wide and the franchisee, must select an arbitrator according to these rules within the timeframe specified by the AAA, following the initial arbitration request.
The arbitrator's award is binding, and judgment can be entered in a court with jurisdiction. The arbitrator has broad authority to grant relief, including damages and injunctive relief. The arbitrator can also decide whether to assess the costs of the arbitration, including arbitrator fees and reasonable attorney's fees, against either party in proportions they determine.