How often does City Wide conduct the initial training program?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
CITY WIDE conducts the initial training program approximately five times per year (or more frequently if needed). All training programs will be at times designated by CITY WIDE. For all required additional training courses, seminars and programs, CITY WIDE will provide instructors and training materials. You or your employees will be responsible for any and all other expenses incurred in connection with any courses, seminars and programs, including the costs of transportation, lodging, meals and wages.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–36)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the initial training program is conducted approximately five times per year, but may be held more frequently if needed. All training programs are scheduled at times designated by City Wide. The initial training program is mandatory and must be completed before operating the franchised business.
Prior to scheduling the initial training program, franchisees must successfully complete an online "City Wide University Training Program" at least one week before the in-person training. The initial training program will be held at a designated training facility located in the Kansas City metropolitan area.
City Wide also offers additional training programs that will be held in Lenexa, Kansas, lasting no more than five days, and will not occur more frequently than four times per year. City Wide reserves the right to require franchisees to attend additional training if, at any time during their first year of operations, their Franchised Business does not generate enough Gross Sales to pay a Royalty Fee that exceeds the Minimum Royalty Fee. Franchisees are responsible for travel, lodging, and living expenses during all training programs.