How many Technology Systems will City Wide provide to the Franchisee after the Franchise Agreement is executed?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
Once the Franchise Agreement is fully executed, City Wide will provide Franchisee with the number of Technology Systems that Franchisee will need to operate its Franchised Business based upon the number of employees Franchisee hires. The following conditions will apply to Franchisee's use of the Technology System:
- a. Software will be installed and configured by City Wide or its designated representatives on the hardware components of the Technology System. All maintenance, updates and repair of the Software shall be provided by City Wide. Franchisee will maintain an internet connection to each Technology System to facilitate updates, revisions support and access by City Wide to the Software and for data exchange between City Wide and Franchisee. Franchisee will also be responsible for ensuring a proper environment and proper utilities for the hardware components of the Technology Systems on which the Software will operate.
- b. The Technology Systems will be used only in the operations of the Franchised Business and will not be used to perform information processing for any other person, entity, or business.
- c. Franchisee acknowledges and agrees that the Technology Systems and any data generated by the use of the Software is the valuable property and trade secret of City Wide, and that City Wide has an interest therein, and Franchisee agrees to use the utmost care to safeguard the Technology Systems and any data generated by the use of the Software and to maintain the confidentiality thereof.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the number of Technology Systems provided to the franchisee after the Franchise Agreement is executed will depend on the number of employees the franchisee hires. City Wide will procure and configure laptop hardware for the franchisee and their employees for use in the operation and management of the franchised business.
The Technology Systems include both software and hardware components. The software will be installed and configured by City Wide or its representatives on the hardware. City Wide is responsible for all maintenance, updates, and repairs of the software. The franchisee must maintain an internet connection for each Technology System to facilitate updates, support, and data exchange with City Wide. The franchisee is also responsible for ensuring a proper environment and utilities for the hardware components.
The franchisee can only use the Technology Systems for the franchised business operations and not for any other person, entity, or business. The Technology Systems and any data generated are considered valuable property and trade secrets of City Wide, and the franchisee must safeguard them and maintain confidentiality. City Wide retains the right to access the Technology System at all times and can add, delete, or modify any software programs necessary for the operation of the systems. City Wide also provides IT Services to the franchised business, including answering questions about the Technology System via email or written documents.