Can City Wide make changes to its training staff?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
ess of ten years. Bob Christian whose history is set forth in ITEM 2, is CITY WIDE's Vice President of Franchise Performance and manages all training.
CITY WIDE reserves the right to make changes in its training staff as CITY WIDE deems necessary and advisable, without prior notice.
The initial training program consists primarily of hands-on instruction in all major aspects of franchise operations, including financial controls, bookkeeping procedures, control and other operational techniques, maintenance procedures, familiarization with the System, implementation techniques of CITY WIDE's bus
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–36)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, City Wide retains the authority to modify its training staff as it deems necessary or advisable, and it is not required to provide prior notice of these changes. The initial training program is conducted by Jeff Oddo, Paul Weybrew, Mitch Burnette, and Bob Christian, whose backgrounds are detailed in ITEM 2. Other trainers are experts with over ten years of experience in their respective fields. Bob Christian, also detailed in ITEM 2, serves as City Wide's Vice President of Franchise Performance and oversees all training activities.
This flexibility in staffing allows City Wide to adapt its training programs to best suit the needs of new franchisees. By reserving the right to change trainers, City Wide can bring in specialists with the most relevant expertise for specific training modules or address emerging needs within the franchise system. This ensures that franchisees receive up-to-date and effective training.
For a prospective franchisee, this means that while the core training team may remain consistent, the specific individuals providing training could change. While the FDD specifies the initial trainers, franchisees should be aware that these individuals may not always be the ones delivering the training. It is advisable for potential franchisees to inquire about the criteria City Wide uses for selecting and changing its training staff to better understand the expertise and qualifications of those providing the training.