What is the 'Location' for a City Wide franchise?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
You must establish your office for the Franchised Business ("Office") at a location ("Location") within your Designated Territory prior to the commencement of any business or promotional activities. You may not change the Location without CITY WIDE's approval. You must give CITY WIDE at least 30 days' prior written notice of any such change and CITY WIDE shall have 30 days within which to approve such Location and the proposed decor and signage. If CITY WIDE does not approve of such Location, decor or signage within such 30-day period, your request shall be deemed disapproved.
At a minimum, your Office must include telephone service dedicated to the Franchised Business which will be answered by an employee, telephone answering service or voice mail (or combination thereof) and which will take calls from customers or employees 24 hours a day (See Section 6.3 of the Franchise Agreement). CITY WIDE reserves the right, from time to time, to establish additional requirements concerning the establishment and operation of the Office and you are required to promptly comply with such requirements upon receipt of notice from CITY WIDE.
Source: Item 12 — TERRITORY (FDD pages 36–39)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the 'Location' refers to the physical office space from which a franchisee operates their City Wide business. The FDD specifies that a franchisee must establish this office within their designated territory before starting any business or promotional activities.
The franchisee cannot change the Location without City Wide's approval. To change locations, the franchisee must provide City Wide with at least 30 days' prior written notice. City Wide then has 30 days to approve the new Location, including its decor and signage. If City Wide does not provide approval within this 30-day period, the request is considered disapproved.
The FDD also states that, at a minimum, the City Wide office must have telephone service dedicated to the franchised business. This phone line must be answered by an employee, answering service, or voicemail (or a combination), and it must be available to take calls from customers or employees 24 hours a day. City Wide also reserves the right to establish additional requirements for the office's establishment and operation, and franchisees must comply with these requirements upon receiving notice from City Wide.