Who loads the required software and related licensing for a City Wide franchise?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
- (11) Computer Hardware, Software, Peripherals and Licensing Fees: You must purchase all hardware and computers from CITY WIDE.
CITY WIDE will load all required software and related licensing you are required to purchase to meet CITY WIDE's technology specifications and requirements.
The range of estimated costs shown is for purchasing the hardware.
If you decide to purchase additional equipment or software, your costs will increase accordingly.
The costs stated above may increase based upon the increase in the cost of software and related licensing from third-party vendors.
- (12) Information Technology Support Services: CITY WIDE will provide you with desktop monitoring, troubleshooting assistance, software updates and technology support of your CITY WIDE technology systems (required for the first thirty-six (36) months of operation.
Source: Item 7 — ESTIMATED INITIAL INVESTMENT (FDD pages 21–24)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, City Wide will load all required software and related licensing that a franchisee is required to purchase to meet City Wide's technology specifications and requirements. This service is included as part of the initial investment in computer hardware, software, peripherals, and licensing fees, which range from $7,000 to $10,500.
This means that while franchisees are responsible for purchasing the necessary hardware and software from City Wide, City Wide takes on the responsibility of installing and configuring the software. This can be beneficial for franchisees who may not have the technical expertise to handle the software installation themselves, ensuring that the systems are set up correctly and are compatible with City Wide's standards.
It is important to note that the costs stated may increase based on the increase in the cost of software and related licensing from third-party vendors. Additionally, City Wide provides ongoing IT support services for the first 36 months of operation, covering desktop monitoring, troubleshooting assistance, and software updates. This support can be crucial for franchisees as they begin their operations, helping them navigate any technical issues that may arise.