What kind of assistance does City Wide provide in opening the Franchised Business?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
but not limited to:
- 4.1.1 An understanding of CITY WIDE's conceptual plans outlined in the Operating
- 4.1.2 General knowledge with respect to promotion, advertising and marketing techniques.
- 4.1.3 Business operating procedures such as budgets and staffing.
- 4.1.4 General office and professional practice operations and procedures.
- 4.1.5 Implementation of the CITY WIDE System.
- 4.1.6 Use of essential software; and
- 4.1.7 Communication of standards.
- (a) CITY WIDE will provide such assistance at its sole and absolute right as CITY WIDE determines is required in connection with the opening of the Franchised Business, including assistance in hiring Franchisee's personnel and planning and developing of pre-opening and promotional programs. During this period, CITY WIDE's representative will also assist Franchisee in establishing and standardizing procedures and techniques essential to the operation of a Franchised Business and will assist in training Franchisee's personnel. If Franchisee requests additional assistance from CITY WIDE to facilitate the opening of the Franchised Business, and if CITY WIDE deems it necessary and appropriate, Franchisee will reimburse CITY WIDE for CITY WIDE's expense of providing such additional assistance.
- (b) If CITY WIDE at its sole and absolute right determines that Franchisee (as defined and designated under Section 25 of this Agreement), Franchisee's salespersons, or Franchisee's designees are unable to satisfactorily complete the initial training program described above, CITY WIDE will have the right to terminate this Agreement.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, City Wide will provide assistance at its sole and absolute right as City Wide determines is required in connection with the opening of the Franchised Business, including assistance in hiring Franchisee's personnel and planning and developing of pre-opening and promotional programs. During this period, City Wide's representative will also assist Franchisee in establishing and standardizing procedures and techniques essential to the operation of a Franchised Business and will assist in training Franchisee's personnel.
If a franchisee requests additional assistance from City Wide to facilitate the opening of the Franchised Business, and if City Wide deems it necessary and appropriate, the franchisee will reimburse City Wide for City Wide's expense of providing such additional assistance. City Wide may also provide a comprehensive list of established sources of equipment and supplies necessary for the operation of a Franchised Business.
City Wide also provides initial training programs for new franchisees. City Wide will provide mandatory initial training programs for three people: (1) Franchisee (or if Franchisee is not a natural person, for one (1) shareholder, partner, or officer of Franchisee as designated by Franchisee and approved by CITY WIDE) and two (2) other people of the Franchised Business in the Designated Territory. Before or at the commencement of the initial training program, City Wide will procure and configure laptop hardware for Franchisee and its employees, for use in the operation and management of your Franchised Business.