What are the key factors City Wide considers when evaluating potential suppliers?

According to City Wide's 2025 Franchise Disclosure Document, when designating a proposed supplier as an Approved Supplier, City Wide considers several general criteria. These include the supplier's ability to manufacture the product to City Wide's quality specifications, their production and delivery capabilities, and whether the items meet City Wide's Approved Suppliers standards. Finally, City Wide assesses the integrity of the supplier.

Prospective City Wide franchisees should understand that using approved suppliers is strongly encouraged to maintain quality and compliance. If a franchisee wishes to use a non-approved supplier or product, they must notify City Wide and submit samples or information for evaluation. This evaluation may involve a charge not exceeding $250, plus the actual cost of any tests, payable by the franchisee or the supplier. City Wide will then notify the franchisee of its decision within 45 business days.

City Wide retains the right to re-inspect the facilities and products of any approved supplier and revoke approval if the supplier fails to meet City Wide's criteria. This ensures ongoing compliance with City Wide's standards. Franchisees should be aware of these restrictions and approval processes, as they impact sourcing decisions and potentially add costs and time to the procurement process.

It is fairly common in franchising to have approved suppliers to maintain quality control and brand consistency. However, franchisees should carefully evaluate the approved supplier list and approval process to ensure they can obtain necessary supplies efficiently and cost-effectively.