After the initial training, what is the City Wide franchisee's obligation regarding the employment of trained individuals?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
g and other expenses CITY WIDE incurred, but such expenses will be no more than Ten Thousand Dollars ($10,000). When CITY WIDE has returned this amount to Franchisee, Franchisee will fully and forever release CITY WIDE and its affiliates, subsidiaries, directors, officers and agents from any claims or causes of action Franchisee may have under this Agreement and Franchisee will have no further right, title or interest in the Marks, Software, or the System.
- (c) At all times Franchisee must employ trained individuals. If Franchisee designates new or additional managers, outside salespersons or quality-control persons after the initial
Manual.
training program, CITY WIDE will require and provide training to such persons to the extent that CITY WIDE can accommodate such managers in its regularly scheduled training course. CITY WIDE will provide such training at no cost; however, Franchisee will be responsible for all expenses Franchisee or Franchisee's trainees incur to attend such training. CITY WIDE will be under no obligation to provide individual training to Franchisee's managers, outside salespersons, or quality-control persons, but if such training is provided, it shall be Franchisee's responsibility to pay Franchisor Five Hundred Dollars ($500) per day per person for such training, in addition to any and all expenses incurred by Franchisee's trainees to attend such training.
- (d) CITY WIDE from time to time may provide and may require that previously trained and experienced franchisee, their managers and/or designated employees attend and successfully complete refresher training programs or seminars to be conducted at CITY WIDE's home office, or at such location CITY WIDE has designated. Franchisee will be solely responsible for the expenses attendant to such refresher training programs or seminars;
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to the 2025 City Wide Franchise Disclosure Document, franchisees must employ trained individuals at all times during the operation of their franchise. If a City Wide franchisee designates new or additional managers, outside salespersons, or quality control persons who have not completed an initial training program, City Wide will provide training to those individuals to the extent that City Wide can reasonably accommodate them in its regularly scheduled training course.
City Wide provides this training at no cost to the franchisee. However, the franchisee is responsible for covering all expenses that the franchisee or the trainee incurs while attending the training. City Wide is under no obligation to provide individual training to the franchisee's managers, outside salespersons, or quality-control persons. If individual training is provided, the franchisee is responsible for paying the lesser of $300 per day per person for the training, in addition to the expenses incurred by the franchisee’s trainees to attend such training.
City Wide may also require that previously trained and experienced franchisees, their managers, and/or designated employees attend and successfully complete refresher training programs or seminars. These programs may be conducted at City Wide's home office or at a location City Wide designates. The franchisee is solely responsible for the expenses associated with these refresher training programs or seminars. However, attendance will not be required at more than two programs in any calendar year, and the programs will not collectively exceed four calendar days in duration during any calendar year.