Is the Initial Territory Fee for City Wide refundable under any circumstances?

According to City Wide's 2025 Franchise Disclosure Document, the Initial Territory Fee, which ranges from $15,000 to $50,000, is generally non-refundable. Once you execute the Franchise Agreement, City Wide considers the Initial Territory Fee fully earned and non-refundable under any circumstances. This means that regardless of whether you successfully launch your City Wide franchise, you will likely not receive a refund of this fee.

This non-refundable policy is a standard practice in the franchise industry, as the fee is intended to compensate City Wide for granting you the rights to a specific territory and providing initial support. It is important for prospective franchisees to carefully consider their financial situation and business plan before signing the Franchise Agreement and paying the Initial Territory Fee.

Given this policy, it is crucial to conduct thorough due diligence and seek professional advice before committing to a City Wide franchise. Understanding the terms and conditions of the Franchise Agreement, including the non-refundable nature of the Initial Territory Fee, is essential for making an informed decision. Prospective franchisees should also inquire about any potential circumstances that might warrant a refund, even if not explicitly stated in the FDD, to fully understand their rights and obligations.