What information does the Franchisee need to provide to City Wide for the Business Development Services?

According to City Wide's 2025 Franchise Disclosure Document, to initiate the Business Development Services, the franchisee must provide information on their territory and goals to the Business Development Center. This information is crucial for the Business Development Specialist to tailor their strategies effectively. The Business Development Specialist is then trained for five days, if applicable, to better understand the franchisee's specific needs and market.

Following the initial setup, the franchisee grants access to their CRM, Emfluence, and City Wide Social accounts. The Business Development Specialist then completes activities based on the selected service package to set appointments or generate leads. The information of prospects, along with the appointment date and time, are promptly provided to the franchisee.

The franchisee, or an assigned staff member, is expected to attend the scheduled appointments with prospects. After the appointment, the franchisee must provide updates to the Business Development Specialist regarding whether the appointment resulted in a sold account. This feedback loop is essential for refining the business development strategies and ensuring alignment between the franchisee's efforts and the services provided by City Wide.