What is included in the course fee for the initial City Wide training program?

According to City Wide's 2025 Franchise Disclosure Document, the course fee for the initial training program is included within the initial franchise fee. This means that franchisees do not have to pay an additional, separate fee to attend the initial training program. However, any additional managers or staff members that the franchisee designates for training will incur expenses as outlined in Item 6 of the FDD.

City Wide also makes training available to additional managers or staff members designated by the franchisee, but these additional training opportunities come at the franchisee's expense, as detailed in Item 6 of the FDD. This is a fairly standard practice in franchising, where the initial franchise fee typically covers the core training for the primary franchisee or designated manager, but additional staff training is the responsibility of the franchisee.

While the initial training fee is covered, franchisees should be aware that they are responsible for all other expenses associated with attending the training, such as transportation, lodging, meals, and wages for themselves and any employees attending. Franchisees should budget accordingly to cover these costs, which can add up quickly depending on the location of the training facility and the number of attendees. It is important to review Item 6 of the FDD to fully understand the costs associated with additional training for staff members.