Can City Wide franchisees sell residential janitorial services?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
You may sell those services that consist solely of providing commercial janitorial services, commercial janitorial supplies, carpet cleaning, window washing, construction clean-up, blind cleaning, hard surface floor care, pest control, upholstery cleaning, concrete coatings, and other commercial services to a variety of commercial customers typically through the use of independent contractors. You may sell only within your Designated Territory, except as provided herein for solicitation of sales outside of your Designated Territory.
CITY WIDE may change or add additional authorized services or items and there are no limits to CITY WIDE's rights to do so.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 44)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, franchisees are restricted to selling commercial janitorial services. Specifically, City Wide franchisees may offer commercial janitorial services, commercial janitorial supplies, carpet cleaning, window washing, construction clean-up, blind cleaning, hard surface floor care, pest control, upholstery cleaning, concrete coatings, and other commercial services.
This means that a City Wide franchisee's primary focus is on securing and servicing commercial clients rather than residential customers. This focus on commercial services is a key element of the City Wide franchise model, differentiating it from janitorial services that cater to both residential and commercial markets.
However, City Wide retains the right to change or add additional authorized services or items. Prospective franchisees should inquire about any potential future expansions into residential services and under what conditions such services might be offered. This is a common practice in franchising, where franchisors adapt their service offerings to meet market demands.