What is the City Wide franchisee's obligation if their physical address changes?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
- 10.4 Through funding from the Marketing Fund to be paid pursuant to Section 3.7.2(a) above, CITY WIDE establishes on Franchisee's behalf a directory listing on relevant outlets (e.g., Yelp, Bing Yellow Pages, Better Business Bureau) within the Designated Territory to promote and increase the demand for the products and services of the Franchised Business and of other franchisees under the System, and agree to conduct Franchisee's local advertising in conformity with the requirements set forth from time to time in the Operating Manual.
Franchisee agrees to notify CITY WIDE if Franchisee's physical address changes so these listings can be updated.
Franchisee is responsible for the cost to amend to already established listings.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, if a franchisee's physical address changes, they must notify City Wide so that the directory listings established on their behalf can be updated. These listings are on relevant outlets such as Yelp, Bing Yellow Pages, and the Better Business Bureau, and are intended to promote and increase demand for the products and services of the franchised business within the designated territory.
It is important to note that while City Wide establishes these listings, the franchisee is responsible for covering the costs associated with amending any already established listings. This means that if a franchisee moves their physical address, they will need to pay the fees to update their business's address on these online directories.
This obligation ensures that customers can accurately find the City Wide franchise and that the marketing efforts remain effective. Failing to update the address could lead to lost business and a negative impact on the franchise's reputation. Therefore, franchisees should promptly notify City Wide of any address changes and be prepared to cover the associated amendment costs.