When must a City Wide franchisee successfully complete the online "CITY WIDE University Training Program"?

According to City Wide's 2025 Franchise Disclosure Document, a franchisee must successfully complete the online "CITY WIDE University Training Program" at least one week prior to scheduling the initial training program. This online program is a prerequisite for attending the mandatory initial training program.

This requirement ensures that franchisees have a foundational understanding of City Wide's business practices and systems before they begin their in-person training. By completing the online program beforehand, franchisees can maximize the value of the initial training program and be better prepared to apply the concepts learned to their own franchise operations.

Failure to complete the online training program in a timely manner could delay the scheduling of the initial training program, which must be completed within approximately 10 weeks of signing the Franchise Agreement. Since the initial training program is mandatory before operating the franchised business, not completing the online training in time could postpone the franchisee's ability to commence business operations.