Does the City Wide franchise agreement allow City Wide to modify its standards and policies after the agreement is signed?

According to City Wide's 2025 Franchise Disclosure Document, the franchise agreement allows City Wide to modify its standards and policies after the agreement is signed. Specifically, the agreement states that the franchise will be operated in conformity with the City Wide system through strict adherence to City Wide's standards and policies as they exist now, and as City Wide may modify them from time to time. The franchisee acknowledges this understanding of City Wide's basic business policy outlined in the agreement.

This means that a City Wide franchisee must stay up-to-date with any changes to the standards and policies implemented by City Wide. These modifications could affect various aspects of the business, including prescribed equipment, layouts, designs, proprietary information, the operating manual, and designated service and product lines. Franchisees are obligated to comply with these changes to maintain uniformity across all City Wide Franchised Businesses and uphold the goodwill associated with the City Wide brand.

The agreement emphasizes the importance of maintaining a close working relationship with City Wide and adhering to the City Wide system. This includes accountability for obligations within the agreement and adherence to the system's tenets. The franchisee's compliance with these standards and policies, as modified by City Wide, is crucial for the successful operation of the franchise and the preservation of the brand's integrity.

While City Wide has the right to modify standards and policies, the FDD does not specify the process or limitations on these modifications. A prospective franchisee should inquire about the frequency, nature, and impact of potential changes to standards and policies to fully understand their obligations and the potential effects on their business.