Can City Wide designate the location of the training programs?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
ning program, CITY WIDE will procure and configure laptop hardware for Franchisee and its employees, for use in the operation and management of your Franchised Business (such Software and hardware collectively, "Technology System"). CITY WIDE may also make available such other required or optional training programs as CITY WIDE deems necessary and appropriate. The Franchisee's payment of the Initial Training Fee includes five additional training credits
for the training of additional managers and staff in addition to the initial three required Franchisee training. CITY WIDE may provide such additional training, including training for substitute trainees under Section 7.14 of this Agreement, at Franchisee's expense. CITY WIDE will conduct such training programs at locations CITY WIDE may designate, (including remotely) and Franchisee must pay all travel, lodging, and other expenses incurred by the trainees in attending such initial and subsequent training programs. Before opening the Franchised Business, Franchisee and Franchisee's salespersons must attend and successfully complete to CITY WIDE's satisfaction a training and familiarization course taken together of approximately ten (10) days over separate non-successive weeks at CITY WIDE headquarters, in Franchisee's Designated Territory or at such other location as CITY WIDE designates (including remotely). At CITY WIDE'S sole and absolute right, the training may take place in non-successive weeks. Such training program will cover material aspects of the operation of the Franchised Business, including but not limited to:
- 4.1.1 An understanding of CITY WIDE's conceptual plans outlined in the Operating
- 4.1.2 General knowledge with respect to promotion, advertising and marketing techniques.
- 4.1.3 Business operating procedures such as budgets and staffing.
- 4.1.4 General office and professional practice operations and procedures.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, City Wide has the authority to designate the location of training programs. The FDD states that City Wide will conduct training programs at locations they designate, which may include remote options. This applies to initial training and training for additional managers and staff beyond the initial three required for franchisees.
Prospective City Wide franchisees should note that they are responsible for covering all travel, lodging, and other expenses incurred by trainees attending both initial and subsequent training programs, regardless of the location City Wide designates. This financial responsibility extends to refresher training programs or seminars that City Wide may require experienced franchisees, their managers, or designated employees to attend.
City Wide may also require previously trained franchisees, their managers, and/or designated employees to attend refresher training programs or seminars at City Wide's home office or a location City Wide designates. Franchisees are responsible for all expenses related to these refresher programs, with attendance limited to a maximum of two programs per calendar year, not exceeding four calendar days in total duration.