Who conducts the initial City Wide training program?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
The initial training program is conducted by Jeff Oddo, Paul Weybrew, Mitch Burnette, and Bob Christian whose relevant histories are set forth in ITEM 2. Other trainers include experts in the subjects in which they are training, with each having experience in excess of ten years. Bob Christian whose history is set forth in ITEM 2, is CITY WIDE's Vice President of Franchise Performance and manages all training.
CITY WIDE reserves the right to make changes in its training staff as CITY WIDE deems necessary and advisable, without prior notice.
The initial training program consists primarily of hands-on instruction in all major aspects of franchise operations, including financial controls, bookkeeping procedures, control and other operational techniques, maintenance procedures, familiarization with the System, implementation techniques of CITY WIDE's business concept, and maintenance and business standards. The instruction materials include written manuals regarding franchise ownership, operations, positionalized training, and sales.
The course fee for the initial training program is included in the Initial Franchise Fee. CITY WIDE will make training available to additional managers or staff members designated by you, at your expense, as described in ITEM 6 of this Disclosure Document.
CITY WIDE conducts the initial training program approximately five times per year (or more frequently if needed). All training programs will be at times designated by CITY WIDE. For all required additional training courses, seminars and programs, CITY WIDE will provide instructors and training materials. You or your employees will be responsible for any and all other expenses incurred in connection with any courses, seminars and programs, including the costs of transportation, lodging, meals and wages.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–36)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the initial training program is conducted by Jeff Oddo, Paul Weybrew, Mitch Burnette, and Bob Christian, whose backgrounds are detailed in ITEM 2. The FDD also states that other trainers, who are experts in their respective fields, may conduct the training, each possessing over ten years of experience. Bob Christian, City Wide's Vice President of Franchise Performance, manages all training programs.
City Wide retains the right to modify its training staff as it deems necessary without prior notification. The initial training program includes hands-on instruction in key areas such as financial controls, bookkeeping, operational techniques, maintenance, and implementation of City Wide's business concept. Training materials include written manuals covering franchise ownership, operations, and sales.
Prospective franchisees should note that the course fee for the initial training is included in the Initial Franchise Fee. City Wide may offer additional training to other staff members designated by the franchisee, but this will be at the franchisee's expense, as outlined in ITEM 6. The initial training program is held approximately five times per year at times designated by City Wide, at a training facility located in the Kansas City metropolitan area. Franchisees are responsible for expenses, such as transportation, lodging, meals, and wages, for any additional training courses, seminars, and programs.