Can City Wide conduct the training program remotely?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
for the training of additional managers and staff in addition to the initial three required Franchisee training. CITY WIDE may provide such additional training, including training for substitute trainees under Section 7.14 of this Agreement, at Franchisee's expense. CITY WIDE will conduct such training programs at locations CITY WIDE may designate, (including remotely) and Franchisee must pay all travel, lodging, and other expenses incurred by the trainees in attending such initial and subsequent training programs. Before opening the Franchised Business, Franchisee and Franchisee's salespersons must attend and successfully complete to CITY WIDE's satisfaction a training and familiarization course taken together of approximately ten (10) days over separate non-successive weeks at CITY WIDE headquarters, in Franchisee's Designated Territory or at such other location as CITY WIDE designates (including remotely). At CITY WIDE'S sole and absolute right, the training may take place in non-successive weeks. Such training program will cover material aspects of the operation of the Franchised Business, including but not limited to:
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to the 2025 City Wide Franchise Disclosure Document, City Wide has the option to conduct training programs remotely. This applies not only to the initial training required for the franchisee and two other individuals but also to any additional training for managers and staff. The FDD specifies that City Wide will designate the locations for these training programs, which may include conducting them remotely.
This flexibility in training delivery methods can be beneficial for prospective City Wide franchisees. Remote training can reduce travel costs and time away from their business, making it a more convenient and efficient option. However, franchisees should be prepared to cover all travel, lodging, and other expenses incurred by trainees if the training is not conducted remotely.
It is important to note that while City Wide may offer training remotely, the franchisee and their designated personnel must still satisfactorily complete all mandatory training programs. City Wide retains the sole right to determine if individuals have successfully completed the training, and failure to do so can result in the franchisee needing to designate a substitute trainee. In extreme cases, the franchise agreement can be terminated if City Wide determines that the franchisee or their trainees cannot satisfactorily complete the training program, even after multiple attempts.