How does City Wide communicate its standards for the condition and appearance of the franchisee's office?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.2.1 Copies of all permits and certifications as may be required for the lawful operation of the Franchised Business, together with copies of any building inspection reports and certifications from all governmental authorities having jurisdiction over the Designated Territory and the Franchised Business showing that all necessary permits have been obtained and that all requirements for operation have been met.
- 7.3 Condition and Appearance of Office; Right of Inspection. Franchisee will maintain the condition and appearance of the Office of the Franchised Business consistent with CITY WIDE standards, as set forth in the Operating Manual and otherwise in writing. Franchisee will maintain such premises as CITY WIDE may from time to time require to maintain or improve the appearance and efficient operation of the Franchised Business, including, but not limited to, replacement of worn out or obsolete fixtures and signs, and repair of the Location. If any time in CITY WIDE's judgment the general state of repair or the appearance of the premises of the Franchised Business or its equipment, fixtures, or signs does not meet CITY WIDE's standards, CITY WIDE will so notify Franchisee and specify the action Franchisee must take to correct such deficiency. If Franchisee fails or refuses to initiate within thirty (30) calendar days after receipt of such notice, and continues to fail to implement a bona fide program to complete any required maintenance, CITY WIDE will have the right, in addition to all other remedies, to enter upon the premises of the Franchised Business and effect such repairs, painting, maintenance or replacements of equipment, fixtures or signs on Franchisee's behalf and Franchisee will repay CITY WIDE the entire costs on demand. If Franchisee fails to make any such payments or remedy operational deficiencies, such failure will constitute a material breach of this Agreement and CITY WIDE may terminate this Agreement. Except for
those repairs that would constitute a public health or safety hazard, or are required by any governmental agency, any such remodeling requirement will be imposed only in a nondiscriminatory manner upon (i) all comparably situated CITY WIDE franchisees and (ii) all comparably situated CITY WIDE-owned businesses; provided further that any capital expenditure otherwise required under this Agreement in excess of Twenty Five Thousand Dollars ($25,000) will only be required to be made by Franchisee if sufficient time remains in the Initial or any Successor Terms to fully amortize or depreciate such expenditure under the Internal Revenue Code ("Code"), as amended, and all applicable regulations under the Code.
- 7.4 Cleanliness and Safety. Franchisee must maintain and operate the Franchised Business in a good, clean, and safe manner in compliance with standards prescribed by CITY WIDE.
- 7.5 No Duplication or Disclosure. Franchisee is prohibited from duplication of the CITY WIDE System and Software and will not disclose or cause to be disclosed any part of the CITY WIDE System or Operating Manual.
- 7.6 No Material Alterations.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the standards for the condition and appearance of a franchisee's office are communicated through the Operating Manual and other written policies. City Wide requires franchisees to maintain their offices in accordance with these standards.
City Wide retains the right to inspect the premises and can mandate specific actions to maintain or improve the office's appearance and operational efficiency, including replacing fixtures and signs or repairing the location. If City Wide determines that the office's condition or appearance does not meet their standards, they will notify the franchisee and specify the necessary corrective actions.
If a franchisee fails to initiate these corrections within 30 calendar days of receiving notice, City Wide has the right to enter the premises and perform the necessary repairs or replacements on behalf of the franchisee, with the franchisee responsible for covering all costs. Failure to make these payments or remedy operational deficiencies can result in a material breach of the franchise agreement and potential termination. However, remodeling requirements exceeding $25,000 will only be enforced if there is sufficient time remaining in the franchise term to amortize or depreciate the expenditure under the Internal Revenue Code. City Wide also reserves the right to vary standards for any franchise owner based on specific site peculiarities or circumstances.