How does the City Wide Business Development Center assist in prospecting and developing local clientele?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
Upon execution of this Agreement, the following processisinitiated:
- a.
Business Development Center will assign a Business Development Specialist.
- b.
Franchisee provides information on the territory and goals.
- c.
Business Development Specialist is trained for five (5) days if applicable.
- d.
Accessto the franchisee's CRM, emfluence and City Wide Social accounts are set up.
- e.
Activities are completed based on the package selected to set appointments or generate incoming leads with the prospective Client.
- f.
Prospect's information along with appointment date and time are immediately provided to Franchisee.
- g.
Franchisee or assigned staff member attends appointment with prospect; and
- h.
Updates are provided by Franchisee back to the Business Development Specialist on whether the appointment resulted in a sold account.
- i.
City Wide may change the Business Development Specialist assigned to your account at any time for any reason, so long as the Services are unchanged and uninterrupted.
If the Business Development Specialist assigned to your location is unavailable to cover your Services, another Business Development Specialist will be assigned to cover that portion, or you will not be billed for that time.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, the Business Development Center (BDC) offers services to franchisees to aid in prospecting and developing local clientele. The BDC assigns a Business Development Specialist to the franchisee. The franchisee provides information on their territory and goals to the specialist. If applicable, the Business Development Specialist undergoes five days of training.
The BDC sets up access to the franchisee's CRM, emfluence, and City Wide Social accounts. Activities are then carried out based on the package the franchisee selects, with the aim of setting appointments or generating leads with potential clients. Information about prospects, including appointment dates and times, is promptly given to the franchisee.
Following this, the franchisee or a designated staff member attends the scheduled appointment with the prospect. The franchisee then provides updates to the Business Development Specialist regarding whether the appointment resulted in a closed deal. City Wide may change the Business Development Specialist assigned to the franchisee's account at any time, provided the services remain unchanged and uninterrupted. If the assigned specialist is unavailable, another specialist will cover the services, or the franchisee will not be billed for that time.