What assistance is the franchisee obligated to provide during a City Wide inspection of the location?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee will cause the proper copyright notice to appear on all copies of all materials promulgated by CITY WIDE, including any printed copies of CITY WIDE's Operating Manual.
- 7.28 Insurance. Franchisee shall keep the Franchised Business, and all proprietary equipment and other equipment adequately insured with the coverages and policy limits as set forth in the Operating
Manual, and as from time to time modified by CITY WIDE therein and as required by National Account Contracts.
- 7.29 CITY WIDE's Right to Enter. Franchisee hereby grants to CITY WIDE and its agents the right to enter upon the Location, without notice, at any reasonable time for the purpose of conducting inspections of the Location, Franchise Owner's Business Records (as defined in Section 11) including but not limited to its books, records and register tapes, and Franchisee agrees to render such assistance as may reasonably be requested and to take such steps as may be necessary immediately to correct any deficiencies detected during such an inspection upon the request of CITY WIDE or its agents.
- 7.30 Possible Variability.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, franchisees have specific obligations during inspections of their franchised business locations. City Wide, or its agents, have the right to enter the location at any reasonable time, without notice, to conduct inspections. These inspections can cover the location itself and the Franchise Owner's Business Records, including books, records, and register tapes.
The franchisee is required to provide assistance as reasonably requested during these inspections. This includes taking necessary steps to immediately correct any deficiencies that are detected by City Wide or its agents. This obligation ensures that franchisees maintain the standards and quality expected within the City Wide system.
City Wide also has the right to inspect the books, records, and tax returns of the franchisee's subcontractors at all reasonable times, at its own expense. City Wide may also require the franchisee to arrange access to the books and records of subcontractors related to work performed for the franchisee as a City Wide franchisee, up to two times per calendar year. These measures allow City Wide to monitor compliance and maintain the integrity of its operations across all levels of the franchise network.