What is the approximate cost of purchasing the Technology System from City Wide?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
stem**"). The Technology System may include components licensed to CITY WIDE or to Franchisee directly by third parties ("Suppliers"). You will purchase a from CITY WIDE a Technology System for you and each of your employees. The approximate cost of purchasing the Technology System is $12,500, excluding the cost of the hardware for each of your owners and each of your employees which must be procured from CITY WIDE.
CITY WIDE will also provide you with desktop monitoring, troubleshooting assistance, software updates and other technology-related assistance ("IT Services") to support the efficiency of your Technology Systems. You are obligated to retain CITY WIDE for these IT Services for the first thirty-six (36) months of operations, as further set forth in the IT Services Agreement on Attachment M to the Franchise Agreement.
You will be
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–36)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, franchisees must purchase a Technology System from City Wide for themselves and each of their employees. The approximate cost for the Technology System is $12,500. This figure does not include the cost of hardware, such as laptops, for the franchisee and their employees, which must also be procured from City Wide.
In addition to the initial purchase, City Wide franchisees are obligated to retain City Wide for IT Services for the first 36 months of operation. These IT Services include desktop monitoring, troubleshooting assistance, and software updates to support the efficiency of the Technology Systems. The FDD mentions an IT Services Agreement attached as Attachment M to the Franchise Agreement, which likely contains further details on the scope and cost of these mandatory services.
Franchisees are also responsible for covering the costs of all computer hardware upgrades and replacements necessary to operate the franchised business. This means that in addition to the initial investment, franchisees should budget for ongoing technology expenses to maintain and update their systems. It is common in franchising for the franchisee to bear the costs of technology and its maintenance, but the specific requirements and approved vendors can vary significantly between franchise systems.