What does City Wide agree to provide to the Franchisee under the Business Development Center Agreement?
City_Wide Franchise · 2025 FDDAnswer from 2025 FDD Document
Subject to the terms of this Agreement and based on the information provided to City Wide by Franchisee, City Wide agrees to provide various business development services to Franchisee, pursuant to the selected package and/or selected services on the attached Business Development Services Packages ("Exhibit A") attached hereto and made a part hereof (collectively, "Services").
- a.
Business Development Center will assign a Business Development Specialist.
- b.
Franchisee provides information on the territory and goals.
- c.
Business Development Specialist is trained for five (5) days if applicable.
- d.
Accessto the franchisee's CRM, emfluence and City Wide Social accounts are set up.
- e.
Activities are completed based on the package selected to set appointments or generate incoming leads with the prospective Client.
- f.
Prospect's information along with appointment date and time are immediately provided to Franchisee.
- g.
Franchisee or assigned staff member attends appointment with prospect; and
- h.
Updates are provided by Franchisee back to the Business Development Specialist on whether the appointment resulted in a sold account.
- i.
City Wide may change the Business Development Specialist assigned to your account at any time for any reason, so long as the Services are unchanged and uninterrupted.
If the Business Development Specialist assigned to your location is unavailable to cover your Services, another Business Development Specialist will be assigned to cover that portion, or you will not be billed for that time.
City Wide does not guarantee results or a certain number of appointments, followers, or sales.
Source: Item 22 — CONTRACTS (FDD page 65)
What This Means (2025 FDD)
According to City Wide's 2025 Franchise Disclosure Document, under the Business Development Center Agreement, City Wide agrees to provide various business development services to the franchisee based on the selected package and/or services outlined in the Business Development Services Packages (Exhibit A). Upon the agreement's execution, City Wide will assign a Business Development Specialist to the franchisee. The franchisee is expected to provide information on their territory and goals to the Business Development Center. If applicable, the Business Development Specialist will undergo five days of training.
City Wide will set up access to the franchisee's CRM, Emfluence, and City Wide Social accounts. Activities will be completed based on the selected package to set appointments or generate leads with prospective clients. The information of prospects, along with the appointment date and time, will be immediately provided to the franchisee. The franchisee or an assigned staff member is expected to attend the appointment with the prospect.
The franchisee is then responsible for providing updates back to the Business Development Specialist regarding whether the appointment resulted in a sold account. City Wide retains the right to change the Business Development Specialist assigned to the franchisee's account at any time, provided the services remain unchanged and uninterrupted. If the assigned Business Development Specialist is unavailable, another specialist will cover the services, or the franchisee will not be billed for that time. However, City Wide does not guarantee results or a certain number of appointments, followers, or sales.