What training program must the Designated Manager complete for a City Publications franchise?

According to City Publications' 2025 Franchise Disclosure Document, if a franchisee names a new Designated Manager after beginning operations, that manager must complete the initial training program to City Publications' satisfaction within 60 days. The new Designated Manager may attend the initial training program at the then-current rates for additional training, if any, for providing the new Designated Manager an initial training program in respect of such manager. The franchisee is responsible for all travel and living expenses associated with this training.

This requirement ensures that anyone in a management role is properly trained in City Publications' business practices. The franchisee bears the cost of this training, including any applicable training fees and travel expenses. This is a fairly standard practice in franchising, as franchisors want to ensure consistent quality and service across all franchise locations.

Prospective franchisees should consider these costs when budgeting for potential staff changes. It is important to clarify with City Publications what the 'then-current rates for additional training' are and what the initial training program entails to fully understand the financial commitment involved in training a new Designated Manager.