What is the process for a City Publications franchisee to send blast emails to other franchisees?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall not use any domain name or other identification except the domain name provided by the Franchisor for e-mail and other electronic communications for the franchise. All materials provided by the franchisee to the advertisers and prospects must meet the criteria set by the Franchisor. Any advertising via e-mail must be approved by the Franchisor. It is further agreed that from time to time, Franchisee may receive email addresses of residents within Franchisee's Exclusive Territory. It is agreed that any such list of those email addresses belongs to Franchisor, and Franchisee may not make any use of such list or addresses without the express approval of Franchisor. Franchiso
Source: Item 23 — RECEIPT (FDD pages 39–129)
What This Means (2025 FDD)
The 2025 City Publications Franchise Disclosure Document outlines specific rules regarding internet and email communications for franchisees. According to the FDD, franchisees must use the domain name provided by City Publications for all email and electronic communications related to their franchise. Any advertising materials sent via email must receive prior approval from City Publications.
Furthermore, the FDD states that City Publications may provide franchisees with email addresses of residents within their exclusive territory. However, it is explicitly stated that this list of email addresses remains the property of City Publications. Franchisees are prohibited from using this list without the express approval of City Publications.
This means a City Publications franchisee cannot send blast emails to other franchisees or to residents in their territory without first obtaining explicit approval from the franchisor. This policy ensures that all email communications align with City Publications' brand standards and legal requirements, and protects the franchisor's ownership of customer data.