Are City Publications franchisees obligated to implement the suggested changes or improvements outlined in the written reports from periodic visits?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor or Franchisor's representative may make periodic visits, at Franchisor's discretion, to the Franchised Business for the purposes of consultation, assistance and guidance of Franchisee in various aspects of the operation and management of the Franchised Business. Franchisor and Franchisor's representatives who visit the Franchised Business may prepare, for the benefit of both Franchisor and Franchisee, written reports with respect to such visits outlining any suggested changes or improvements as a result of any such visit.
Source: Item 23 — RECEIPT (FDD pages 39–129)
What This Means (2025 FDD)
According to City Publications' 2025 Franchise Disclosure Document, the franchisor or its representative may conduct periodic visits to the franchised business to offer consultation, assistance, and guidance on various aspects of the business's operation and management. Following these visits, written reports may be prepared outlining suggested changes or improvements for the benefit of both the franchisor and the franchisee.
However, the FDD does not explicitly state that City Publications franchisees are obligated to implement these suggested changes or improvements. The language used indicates that the reports are for consultation, assistance, and guidance, implying a recommendation rather than a mandatory requirement. The franchisee retains the right to make their own decisions regarding the implementation of the suggested changes.
Prospective franchisees should clarify with City Publications whether these suggestions are indeed optional or if there are circumstances under which they become mandatory. Understanding the franchisor's expectations regarding these recommendations is crucial for franchisees to ensure compliance and maintain a positive working relationship with City Publications.