Is a City Publications franchisee required to enforce confidentiality provisions with their employees, agents, and representatives?

According to City Publications' 2025 Franchise Disclosure Document, franchisees are required to enforce confidentiality provisions with their employees, agents, and representatives. City Publications will disclose confidential information to the franchisee during training, in the manual, and through ongoing guidance. The franchisee can only use this information to perform their duties under the franchise agreement.

The franchisee must maintain the absolute confidentiality of the confidential information during and after the term of the agreement. They are prohibited from using the information in any other business or capacity and from making unauthorized copies. Additionally, the franchisee must implement reasonable procedures to prevent unauthorized use or disclosure of the confidential information.

The franchisee is responsible for ensuring that their employees, agents, and representatives also adhere to these confidentiality provisions. The franchisee will be liable to City Publications for any unauthorized disclosure or use of confidential information by their employees, agents, or representatives. This highlights the importance of carefully vetting and training all personnel who have access to City Publications' confidential information.