Is a City Publications franchisee required to adopt changes to the manual immediately upon notice?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
If it becomes advisable at any time, in Franchisor's sole discretion, for Franchisor and/or Franchisee to modify or discontinue use of any of the Marks, and/or use one (1) or more additional or substitute trade names, trademarks, service marks or other commercial symbols, Franchisee shall comply with Franchisor's directions within a reasonable time after notice to Franchisee by Franchisor. Franchisor shall not be required to reimburse Franchisee for its expenses in modifying or discontinuing the use of a Mark or any loss of goodwill associated with any modified or discontinued Mark or for any expenditures made by Franchisee to promote a modified or substitute trademark or service mark.
Source: Item 23 — RECEIPT (FDD pages 39–129)
What This Means (2025 FDD)
According to City Publications' 2025 Franchise Disclosure Document, if the franchisor deems it advisable to modify or discontinue the use of any marks, or use additional or substitute trade names, trademarks, service marks, or other commercial symbols, the franchisee must comply with City Publications' directions. This compliance must occur within a reasonable time after receiving notice from City Publications.
However, City Publications is not obligated to reimburse the franchisee for any expenses incurred in modifying or discontinuing the use of a mark. This includes any loss of goodwill associated with the modified or discontinued mark, or for any expenditures made by the franchisee to promote a modified or substitute trademark or service mark.
This means that a City Publications franchisee may be required to update their business practices, marketing materials, or branding to align with the franchisor's changes. The franchisee bears the financial burden of these changes, which could impact their profitability. It is important for a prospective franchisee to understand the potential costs and implications of such changes and to factor them into their financial planning.