What is the franchisee prohibited from doing with the email addresses used for the City Publications email program?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
It is further agreed that from time to time, Franchisee may receive email addresses of residents within Franchisee's Exclusive Territory. It is agreed that any such list of those email addresses belongs to Franchisor, and Franchisee may not make any use of such list or addresses without the express approval of Franchisor. Franchisor has the right to require that any email blast or similar communication to such persons be done by the Franchisor, on behalf of the Franchisee, and the Franchisor will be compensated by Franchisee in accordance with Franchisor's fee arrangements for such services
Source: Item 23 — RECEIPT (FDD pages 39–129)
What This Means (2025 FDD)
According to City Publications' 2025 Franchise Disclosure Document, franchisees may receive email addresses of residents within their exclusive territory. However, the FDD specifies that any such list of email addresses belongs to City Publications, and the franchisee is prohibited from using the list or addresses without express approval from City Publications.
City Publications retains the right to manage email communications to these residents. The franchisor can require that any email marketing or similar communication to these individuals be conducted by City Publications on behalf of the franchisee.
If City Publications manages the email communications, the franchisee will be required to compensate City Publications based on their established fee arrangements for such services. This arrangement ensures that City Publications maintains control over its brand image and marketing strategies while also providing franchisees with access to potential customers within their territory.