Does the City Publications franchise agreement require the franchisee to conduct the Franchised Business strictly in accordance with the provisions set forth in the Manual?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
SECTION 9. MANUAL
A. Operation in Conformity with Manual
While this Agreement is in effect, Franchisor will provide online access to Franchisee of the Manual containing mandatory and suggested specifications, standards, operating procedures and rules prescribed from time to time by Franchisor and information relative to other obligations of Franchisee. Franchisee agrees to conduct the Franchised Business strictly in accordance with all of the provisions set forth in the Manual. The Manual may consist of one (1) or more separate manuals and other materials as designated by Franchisor and may be in written form or any electronic medium.
B. Revisions of Manual
Franchisor shall have the right to add to and otherwise modify the Manual from time to time to reflect changes in the specifications, standards, operating procedures and rules prescribed by Franchisor provided, however, that no such addition or modification shall alter Franchisee's fundamental status and rights under this Agreement. Franchisor may make such additions or modifications without prior notice to Franchisee. Franchisee shall immediately, upon notice, adopt any such changes.
Source: Item 23 — RECEIPT (FDD pages 39–129)
What This Means (2025 FDD)
According to City Publications' 2025 Franchise Disclosure Document, franchisees must operate their franchised business strictly according to the guidelines in the Manual. City Publications will provide online access to the Manual, which contains mandatory and suggested specifications, standards, operating procedures, and rules. This manual will be updated periodically. The manual may be in written form or any electronic medium.
City Publications has the right to modify the manual to reflect changes in specifications, standards, operating procedures and rules. However, these changes cannot alter the franchisee's fundamental status and rights under the agreement. Franchisees must immediately adopt any changes upon notification from City Publications.
Because the franchisee is required to adhere to the manual and its updates, it is important for a prospective franchisee to understand that City Publications retains significant control over the operation of the franchise. The franchisee should carefully review a current copy of the manual, as well as the franchise agreement, to fully understand the obligations and restrictions.