What is the duration of the initial training program offered by City Publications?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
and yours. (Section 4.A.2)
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- Provide an initial training program for approximately 48 hours in 2-3 day sessions. These have previously been done in Atlanta and at your offices but
we now reserve the right to do any and all inhouse training remotely via live webinars. All modules will remain in the curriculum. Requirements of each training session with corporate team or with approved vendors remain with standard content and time to complete. This implementation is a result of the 2020 COVID-19 Coronavirus outbreak and is in the interest and the well-being of all new Franchisees and City Publications Employees. (Section 10A).
- Loan you a virtual one copy of the CITY PUBLICATIONS Operating Manual as well as the individual PowerPoint Presentations, as more fully described in Section 9 of the Franchise Agreement. The Table of Contents of the Operating Manual is included as Exhibit D to this Disclosure Document.
B. Ongoing Assistance
During the operation of your Franchised Business, we will:
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- Provide you with virtual assistance and guidance for approximately 2-3 days to assist you with any questions you may have. (Section 10.D)
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- Provide you with lead generation and appointment setting coaching ("Appointment Services") during your first sales appointments.
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–24)
What This Means (2025 FDD)
According to City Publications' 2025 Franchise Disclosure Document, the initial training program consists of approximately 48 hours in 2-3 day sessions. The training is currently conducted online. Franchisees must successfully complete the training program no later than three months after signing the franchise agreement.
City Publications states that the initial training program was previously held in Atlanta and at the franchisee's offices. However, the FDD notes that City Publications reserves the right to conduct all in-house training remotely via live webinars. All training modules will remain in the curriculum, and requirements of each training session with corporate teams or approved vendors will remain with standard content and time to complete. This change was implemented as a result of the 2020 COVID-19 Coronavirus outbreak.
City Publications also requires franchisees to respond to all communications from them within 24 hours of receipt, both during the training program and in the operation of the franchised business. There is no additional fee for the initial training; however, if City Publications resumes in-person training, franchisees must pay for travel expenses and lodging.