Where does City Publications conduct the initial training program?
City_Publications Franchise · 2025 FDDAnswer from 2025 FDD Document
6.B.1)
F. Initial Training
We will provide an initial training program which you must attend and complete to our satisfaction. Initial Training is conducted online at this time. You must successfully complete the training program no later than three months after you sign your franchise agreement. Both in connection with the training program and in the operation of your franchised business, we require that you respond to all communications from us within 24 hours of your receipt of the communication from us. There is no additional fee for initial training, however if we go back to the in-person training, you must pay for travel expenses and lodging. The following is a general description of the initial training program:
TRAINING PROGRAM
| Obligation | Section In Agreement | Disclosure Document Item | |
|---|---|---|---|
| n. | Insurance | Section 16 | ITEMS 6, 7 and 8 |
| o. | Advertising | Section 11 | ITEMS 6 and 11 |
| p. | Indemnification | Section 22 | ITEM 6 |
| q. | Owner's participation/ management/staffing | Section 14 | ITEM 15 |
| r. | Records and reports | Section 12 | ITEM 11 |
| s. | Inspections and audits | Sections 7 and 12 | ITEMS 6, 11 and 13 |
| t. | Transfer | Section 20 | ITEM 17 |
| u. | Renewal | Sections 4 and 5.B | ITEM 17 |
| v. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–24)
What This Means (2025 FDD)
According to City Publications' 2025 Franchise Disclosure Document, the initial training program is currently conducted online. While historically, City Publications held training sessions in Atlanta and at franchisee offices, the FDD states that the company now reserves the right to conduct all in-house training remotely via live webinars. This shift to remote training is a result of the 2020 COVID-19 Coronavirus outbreak.
This means that prospective City Publications franchisees can expect to complete their initial training from any location with internet access. The initial training program consists of approximately 48 hours in 2-3 day sessions. The modules and requirements of each training session with the corporate team or approved vendors will remain with standard content and time to complete.
If City Publications returns to in-person training, franchisees will be responsible for covering their own travel and lodging expenses. Franchisees must successfully complete the training program no later than three months after signing the franchise agreement. Franchisees are also required to respond to all communications from City Publications within 24 hours of receipt, both during training and in the operation of their franchised business.