Where does the SSCS back-office system training for Circle K franchisees take place?
Circle_K Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On-the-Job Training | Location |
|---|---|---|---|
| 2. SSCS back-office | 24 hours | Online | |
| system training |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 60–72)
What This Means (2025 FDD)
According to Circle K's 2025 Franchise Disclosure Document, the SSCS back-office system training takes place online. This training is a component of the overall training program that franchisees, operations managers, and store managers must complete before opening a Circle K store.
The training program includes both classroom and on-the-job training, with the SSCS back-office system training specifically delivered online. The classroom portion of the SSCS back-office system training consists of 24 hours of instruction.
Prospective franchisees should note that successfully completing the training program is mandatory, and failure to do so can lead to termination of the franchise agreement. Additionally, Circle K may require franchisees or their managers to re-attend and successfully complete the training program at their own expense if they fail to meet operational standards, highlighting the importance of thorough training and adherence to Circle K's standards.