What security measures are Circle K franchisees required to maintain at their location?
Circle_K Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall purchase, install and maintain, at Franchisee's expense, an electronic point-of-sale cash register system, designated by Franchisor that meets standards and specifications established by Franchisor, as modified by Franchisor from time to time in response to business, operations and marketing conditions (the "EPOS System"). In addition to the EPOS System, Franchisee must purchase, install and maintain, at its expense, a back-office computer system, including without limitation both hardware and software, or other existing or future communication or data storage systems, designated by Franchisor which meet standards and specifications established by Franchisor, as modified by Franchisor from time to time in response to business, operations and marketing conditions (collectively "Computer Systems").
Source: Item 22 — CONTRACTS (FDD page 100)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Circle K franchisees are required to purchase, install, and maintain an electronic point-of-sale (EPOS) system that meets Circle K's standards and specifications. This system is modified by Circle K in response to business, operations, and marketing conditions. In addition to the EPOS system, franchisees must also purchase, install, and maintain a back-office computer system, including hardware and software, or other communication or data storage systems designated by Circle K. These systems must also meet Circle K's standards and specifications, which are subject to change.
The EPOS system is crucial for electronic capture and transmission of transaction data for credit and debit cards, gift cards, electronic messages, inventory management, and purchase and sales reporting. This ensures that the store operates in accordance with the Franchise Agreement and related agreements. The equipment includes card authorization systems and integrated retail store management systems, back office systems, and any other retail point of sale systems required by Circle K.
Circle K does not supply, lease, sell, support, or maintain the equipment or provide training related to it. Instead, franchisees must purchase or lease the equipment from designated third-party suppliers that provide appropriate training, support, and maintenance. The equipment must comply with the technical configurations established or approved by Circle K to ensure compatibility with Circle K Systems. If Circle K configures the equipment for the franchisee, the franchisee will be obligated to reimburse Circle K for the reasonable costs and expenses of such configuration, including travel and lodging. These measures help protect Circle K's interests in the Business System and the Marks.